Privacy Policy

Privacy Policy

Introduction

At https://gohighlevel-conversation-ai-cost.scoopstorm.com (hereafter referred to as “our website” or “we,” “us,” or “the Company”), we are dedicated to protecting the privacy and security of your personal information. This Privacy Policy details how we collect, utilize, and safeguard data when you interact with our online platforms, services, and applications. Our commitment to transparency is reflected in our adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and other relevant state laws, such as Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

Scope

This policy covers all aspects of our website, applications, products, and services, including:

  1. Our main website at https://gohighlevel-conversation-ai-cost.scoopstorm.com.
  2. Any integrated or linked third-party platforms, applications, or services accessed through our site (note that these external entities have their own privacy policies).
  3. Interactions where you engage as an authorized user with our applications and services.
  4. Visits to our websites associated with this Privacy Statement.
  5. Communication from us via emails, newsletters, phone calls, or text messages/SMS.

Processing Activities

Our data processing activities are primarily focused on:

  1. Facilitating your use of our applications and services as an authorized user.
  2. Providing you with information, updates, and promotions related to our products and services.
  3. Personalizing your experience by remembering preferences and settings.
  4. Analyzing and improving our platform based on user feedback and behavior.

Personal Data Collection

We collect various categories of personal data, which may include:

  1. Account Information: Your username, email address, and any other unique identifiers associated with your account.
  2. Payment Information: Credit card details, billing addresses, and transaction records.
  3. Financial Information: Banking information for direct payments or refunds.
  4. Purchase Information: Product/service purchases, order history, and associated details.
  5. Mobile Device Identifiers: IP addresses, unique device identifiers (UDIDs), and mobile phone numbers (for SMS services).
  6. Location Data: Geolocation data provided when you use our location-based services or when your device is in use.
  7. Feedback: Reviews, comments, and responses to customer support inquiries.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
  9. Product Information: Details about products or services you have shown interest in or purchased.

We collect this data using multiple methods:

  • User input forms and profile settings.
  • Automated technologies, such as cookies and tracking pixels.
  • Third-party sources who provide us with aggregated or de-identified data for analytics purposes.

Cookies

Our website employs cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that serve various functions:

  1. Strictly Necessary Cookies: These ensure basic functionalities, such as logging in, navigating the website, and understanding user preferences.
  2. Preference Cookies: Used to remember settings you’ve chosen or customize content for personalized experiences.
  3. Analytics Cookies: Track site usage, gather analytics data, and help us improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, use, or modification:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to address emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the details provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific cases.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to or withdraw consent for specific purposes (where applicable).
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or file complaints/appeals, please contact our Data Protection Officer at the email address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting on our website with a revised version number and revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or data-related requests, please reach out to us via: